Last updated: 12 May 2026
Thank you for being part of the Embero community at Mobiqora Limited. Please note that this is a subscription service that renews automatically. Please read these Terms and Conditions of Use carefully (in particular, section 5, "Subscription fees and payment") before starting a free trial or completing a purchase for the Embero ("App") auto-renewing subscription service.
You must actively cancel a subscription or a free trial to avoid being charged, in your App Store account settings, at least 24 hours before the end of the free trial or the current subscription period. If you are unsure how to cancel a subscription or free trial, please visit the store page where you purchased the App. Deleting the App from your device does not cancel your subscriptions or free trials.
1.1. Embero and the content available through the App or our emails (the "Content") are distributed by Mobiqora Limited, a company incorporated in the Hong Kong Special Administrative Region under Business Registration Number 81119062, registered office Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong ("we", "us", "our" or the "Company"). The App, together with the Content, tools and other services available through the App, are collectively referred to as the "Service".
1.2. Your access to and use of the Service constitutes your agreement to be bound by these Terms and Conditions of Use (the "Terms"), which create a legally binding relationship between you and the Company. For this reason, PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SERVICE.
1.3. Please also review our Privacy Policy and Billing Terms. The Billing Terms set out the scope and cost of the subscription. The Privacy Policy and any other supplemental terms, policies or documents posted on the Service from time to time are expressly incorporated here by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.
1.4. Unless expressly stated otherwise, we will notify you of any changes by updating the "Last updated" date of these Terms, and you waive any right to receive specific notice of each such change.
1.5. These Terms contain important disclaimers (section 2), disclaimers of warranties (section 7) and a limitation of liability (section 8).
1.6. If you do not agree with any part of these Terms, or if you are not eligible or authorised to be bound by them, then do not download the App or otherwise access or use the Service.
2.1. THE COMPANY DOES NOT OFFER OR PROVIDE ANY KIND OF MEDICAL ADVICE, HEALTH INSURANCE OR OTHER HEALTHCARE SERVICE, INCLUDING WITHOUT LIMITATION ANY COUNSELLING, TESTING, EVALUATION, PRESCRIPTION, PROCEDURE OR THERAPY RELATED TO SMOKING CESSATION, WELLNESS OR BEHAVIOUR CHANGE, OR RELATED TO THE AVOIDANCE, PREVENTION, DIAGNOSIS OR TREATMENT OF ANY INJURY, ILLNESS, DISEASE OR CONDITION (COLLECTIVELY, "HEALTHCARE SERVICES").
2.2. The Service may not be appropriate for all persons and is not a substitute for professional healthcare services. The Service is intended only as a tool that may be useful in working towards your overall health and wellbeing goals. You acknowledge that decisions about your health and lifestyle carry risks, and that you assume those risks. Before accessing or using the Service, you agree to release and discharge the Company from any and all actions, known or unknown, arising out of your use of the Service.
2.3. You should consult your physician or another qualified healthcare professional to determine whether the Service would be safe and effective for you. You are expressly prohibited from accessing or using the Service against medical advice or if doing so might pose any health risk. In this context, you acknowledge that you take full responsibility for your health, life and wellbeing, as well as that of your family, and for all decisions now and in the future.
2.4. To the maximum extent permitted by applicable law, you expressly agree that we are not providing medical advice via the Service. All Content provided through the Service, whether by us or by third parties (even if they claim to be a doctor), is not intended to be, and should not be used in place of, (i) the advice of your physician or other professionals, (ii) a visit, call or consultation with your physician or other medical professionals, or (iii) information contained on or in any product packaging or label. We are not responsible for any health problems that may result from programmes, consultations, products or events you learn about through the Service. Should you have any health-related questions, please call or see your physician or other healthcare provider promptly. If you have an emergency, call your physician or your local emergency services immediately.
2.5. Your use of the Service does not constitute or create a doctor-patient, therapist-patient or other healthcare-professional relationship between you and the Company.
2.6. The Company does not assume any liability for inaccuracies or misstatements about the Content on the Service.
2.7. We make no guarantees concerning the level of success you may experience, and you accept the risk that results will differ for each individual. Any testimonials or examples provided on the Service are exceptional results that do not apply to an average person and are not intended to represent or guarantee that anyone will achieve the same or similar results. There is no assurance that examples of past results can be repeated in the future. We cannot guarantee your future results or success, nor that you will maintain any results you experience if you do not continue following our programmes.
2.8. Each individual's success in quitting smoking and improving their wellbeing depends on their background, dedication, desire and motivation. As with any health-related programme or service, your results may vary and will be based on many variables, including but not limited to your individual capacity, life experience, unique health and genetic profile, starting point and level of commitment. Use of the Service should be based on your own due diligence, and you agree that the Company is not liable for any success or failure that is directly or indirectly related to the purchase and use of the Service.
2.9. In addition to all other limitations and disclaimers in these Terms, the Company disclaims any liability or loss in connection with the Content provided on the Service. You are encouraged to consult your doctor and other relevant professionals regarding the information contained on or accessed through the Service.
3.1. You acknowledge that all text, images, marks, logos, compilations (meaning the collection, arrangement and assembly of information), data, other content, software and materials displayed on the Service or used by the Company to operate the Service (including the App and the Content, and excluding any User Content as defined below) are proprietary to us or to third parties.
3.2. The Company expressly reserves all rights, including all intellectual property rights, in all of the foregoing, and except as expressly permitted by these Terms, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation or other exploitation of them is strictly prohibited. Provision of the Service does not transfer to you or any third party any right, title or interest in or to such intellectual property rights.
3.3. You are solely responsible for obtaining the equipment and telecommunication services necessary to access the Service, and for all associated fees (such as computing devices, internet service provider and airtime charges).
3.4. We retain the right to make any changes to the Service (whether to free or paid features) at any time, with or without notice. You acknowledge that a variety of the Company's actions may impair or prevent you from accessing the Service at certain times and/or in the same way, for limited periods or permanently, and you agree that the Company has no responsibility or liability as a result, including for the deletion of, or failure to make available to you, any content or services.
3.5. Your access to and use of the Service is at your own risk. The Company has no responsibility for any harm to your computing system, loss of data, or other harm to you or any third party, including any bodily harm, resulting from your access to or use of the Service, or your reliance on any information or advice.
3.6. The Company has no obligation to provide you with customer support of any kind. However, the Company may provide customer support from time to time, at its sole discretion.
4.1. You acknowledge and agree that the availability of the App depends on the third party from which you obtained it — for example, the Apple App Store, Google Play and/or other app stores (collectively, "App Stores" and each, an "App Store").
4.2. You agree to pay all fees charged by the App Stores in connection with the App. You agree to comply with, and your licence to use the App is conditioned upon your compliance with, all applicable agreements, terms of use/service and other policies of the App Stores. You acknowledge that the App Stores (and their subsidiaries) are third-party beneficiaries of these Terms and have the right to enforce them.
4.3. The Service may contain links to third-party websites or resources and advertisements for third parties (collectively, "Third-Party Ads"). Such Third-Party Ads are not under the Company's control, and the Company is not responsible for them. We provide these Third-Party Ads only as a convenience and do not review, approve, monitor, endorse, warrant or make any representations about them. Advertisements and other information provided by Third-Party Ads may not be wholly accurate. You accept sole responsibility for, and assume all risk arising from, your use of any such websites or resources. When you link to a third-party site, that provider's terms and policies, including privacy and data-gathering practices, govern. You should carry out whatever investigation you consider appropriate before proceeding with any transaction with any third party. Your transactions and dealings with Third-Party Ads found on or through the App, including payment and delivery of related goods or services, are solely between you and that merchant or advertiser.
4.4. Each user of the Service is solely responsible for their own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for it and make no guarantees about its accuracy, currency, suitability or quality, and we assume no responsibility for it. Your interactions with other users are solely between you and those users. You agree that the Company will not be responsible for any loss or damage incurred as a result of such interactions. If there is a dispute between you and any user, we are under no obligation to become involved.
4.5. You release us, our officers, employees, agents and successors from any and all claims, demands, losses, damages, rights and actions of any kind, including personal injury, death and property damage, that are directly or indirectly related to or arise from any interactions with or conduct of any App Store, any other users, or any Third-Party Ads.
5.1. The App is free to download. However, certain features of the Service are offered on a subscription basis for a fee. You will pay an App Store the applicable fees (and any related taxes) as they become due.
5.2. Information about the range of subscriptions is described in a separate document called the Billing Terms, on the subscription screen in the App. This information can also be found on the Profile tab in the App. That document also sets out the cost of the subscription.
5.3. To the maximum extent permitted by applicable law, we may change subscription fees at any time. We will give you reasonable notice of any pricing changes by posting the new prices on or through the App and/or by sending you an email notification. If you do not wish to pay the new fees, you can cancel the applicable subscription before the change takes effect.
5.4. Where you purchase on this website, you authorise us to charge the applicable fees (and any related taxes) to the payment method you provide, through our payment processor, and to charge the renewal price automatically at the start of each new period until you cancel. Where you obtain the Service through an App Store, the App Store collects the charges.
5.5. By signing up for certain subscriptions, you agree that your subscription may renew automatically. Unless you cancel, you authorise the App Stores to charge you for the renewal term. The auto-renewal period will be the same as your initial subscription period unless otherwise disclosed on the Service. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional or discount pricing, unless we notify you of a rate change before your auto-renewal. You must cancel your subscription in accordance with the cancellation procedures disclosed for that subscription. We will not refund fees that have accrued to your account and will not prorate fees for a cancelled subscription.
5.6. We may offer a free trial subscription for the Service. A free trial provides access to the Service for a period of time, with details specified when you sign up. Unless you cancel before the end of the free trial, or unless otherwise stated, your access will automatically continue and you will be billed the applicable fees. We may send you a reminder when your free trial is about to end, but we do not guarantee such notifications, and it is ultimately your responsibility to know when the free trial ends. We reserve the right, in our absolute discretion, to modify or terminate any free-trial offer, your access during the free trial, or any of these Terms, without notice and with no liability. We reserve the right to limit your ability to take advantage of multiple free trials.
5.7. The Service and your right to use it expire at the end of the paid period of your subscription. If you do not pay the fees or charges due, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Service (and may do so without notice).
5.8. Subscriptions purchased on this website are covered by our Refund Policy. Subscriptions obtained through the Apple App Store or Google Play are subject to that store's refund policies, and for those you will need to contact the relevant store's support.
6.1. By using the Service, you represent and warrant that: you have the legal capacity and agree to comply with these Terms; you are not under the age of 13; you will not access the Service through automated or non-human means, whether via a bot, script or otherwise; you will not use the Service for any illegal or unauthorised purpose; and your use of the Service will not violate any applicable law or regulation.
6.2. If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to refuse any and all current or future use of the Service (or any part of it).
6.3. You may not access or use the Service for any purpose other than that for which we make it available. The Service may not be used in connection with any commercial endeavour except those we specifically endorse or approve.
6.4. As a user of the Service, you agree not to: systematically retrieve data or content from the Service to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission; make any unauthorised use of the Service; make any modification, adaptation, improvement, enhancement, translation or derivative work from the Service; use the Service for any revenue-generating endeavour, commercial enterprise or purpose for which it is not designed; make the Service available over a network or environment permitting access or use by multiple devices or users at the same time; use the Service to create a product, service or software that is, directly or indirectly, competitive with or a substitute for the Service; use any proprietary information or our interfaces or other intellectual property in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the Service; circumvent, disable or otherwise interfere with security-related features of the Service; engage in unauthorised framing of or linking to the Service; interfere with, disrupt or create an undue burden on the Service or the networks or services connected to it; decipher, decompile, disassemble or reverse-engineer any of the software making up part of the Service; attempt to bypass any measures designed to prevent or restrict access to the Service; upload or distribute files that contain viruses, worms, trojans, corrupted files or any similar software that may damage the operation of another's computer; use, launch, develop or distribute any automated system, including any spider, robot, cheat utility, scraper or offline reader that accesses the Service, or use or launch any unauthorised script or software; use the Service to send automated queries to any website or to send any unsolicited commercial email; disparage, tarnish or otherwise harm, in our opinion, us and/or the Service; use the Service in a manner inconsistent with any applicable law or regulation; or otherwise infringe these Terms.
7.1. The App, Content and other aspects of the Service are provided "as is" and "as available", without representation or warranty of any kind, express or implied, including but not limited to the implied warranties of title, non-infringement, integration, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. The Company and its affiliates, licensors and suppliers do not warrant that: (i) the Service, Content or other information will be timely, accurate, reliable or correct; (ii) the Service will be secure or available at any particular time or place; (iii) any defects or errors will be corrected; (iv) the Service will be free of viruses or other harmful components; or (v) any result or outcome can be achieved.
8.1. In no event shall we (or our affiliates) be liable to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special or punitive damages arising from these Terms or your use of, or inability to use, the Service (including the App or Content) or Third-Party Ads, even if we have been advised of the possibility of such damages. Access to and use of the Service (including the App, Content and User Content) and Third-Party Ads are at your own discretion and risk, and you will be solely responsible for any damage to your computing system or loss of data resulting from them.
8.2. Notwithstanding anything to the contrary herein, you agree that the aggregate liability of the Company to you for any and all claims arising from the use of the App, Content or Service is limited to the amounts you have paid to the Company for access to and use of the Service. The limitations of damages set out above are fundamental elements of the basis of the agreement between the Company and you.
8.3. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may also have other legal rights that vary from jurisdiction to jurisdiction. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including your statutory consumer rights.
9.1. The Company makes no representation that the Service is accessible, appropriate or legally available for use in your jurisdiction, and accessing or using the Service is prohibited from territories where doing so would be illegal. You access the Service on your own initiative and are responsible for compliance with local laws.
10.1. The laws of the Hong Kong Special Administrative Region govern these Terms and your use of the Service, subject to any mandatory consumer-protection rights in your country of residence.
11.1. No delay or omission by us in exercising any of our rights upon any non-compliance or default by you with respect to these Terms will impair that right or be construed as a waiver of it, and a waiver by the Company of any covenant, condition or agreement to be performed by you will not be construed as a waiver of any succeeding breach or of any other covenant, condition or agreement.
11.2. If any provision of these Terms is found to be invalid or unenforceable, these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law.
11.3. Except as otherwise expressly provided, these Terms set out the entire agreement between you and the Company regarding their subject matter, and supersede all prior promises, agreements or representations, whether written or oral, regarding that subject matter.
11.4. The Company may transfer or assign any and all of its rights and obligations under these Terms to any other person, by any means, including by novation, and by accepting these Terms you consent to any such assignment and transfer. You confirm that posting on the Service a version of these Terms indicating another person as a party will constitute valid notice to you of the transfer of the Company's rights and obligations (unless expressly indicated otherwise).
11.5. All information communicated on the Service is considered an electronic communication. When you communicate with us through or on the Service or via other electronic media, such as email, you are communicating with us electronically. You agree that we may communicate electronically with you, and that such communications, as well as notices, disclosures, agreements and other communications we provide electronically, are equivalent to communications in writing and have the same force and effect as if they were in writing and signed by the sending party. You further acknowledge and agree that by clicking a button labelled "SUBMIT", "CONTINUE", "REGISTER", "I AGREE" or similar, you are submitting a legally binding electronic signature and entering into a legally binding contract. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SERVICE.
11.6. In no event shall the Company be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside the Company's reasonable control.
12.1. If you want to send any notice under these Terms or have any questions about the Service, you may contact us at [email protected] or by post to: Mobiqora Limited, Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong.
I HAVE READ THESE TERMS AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.